How to Fix the “iPhone won’t Download Emails” Issue?

You can use your iPhone to communicate with your friends, colleagues or even loved ones wherever they are across the world. One way of doing this is by using your iPhone to send an electronic mail (email). There are, however, times when you may be unable to view an email that you have received. This often happens when your iDevice refuses to download that specific email and instead chooses to display the “This message has not been downloaded from the server” error.

This can be highly frustrating, especially if you were waiting for a very special email or when your feedback is required. That is why this comprehensive article is going to focus entirely on providing you with various ways to fix the “iPhone won’t download emails problem.” At least, one of the troubleshooting measures provided below is guaranteed to work for you.

Steps to Solve the Problem of “iPhone Won’t Download Emails”

1. Check your network connection

You are required to have a working cellular or wireless internet connection for you to check and even download your emails. This then makes perfect sense that your first course of action is to check whether you have a strong, reliable cellular or wireless internet connection.

Kindly follow the simple steps provided below to reset your mobile data if you have a weak signal or when your iOS device is not connected to any network.

– Launch the stock iOS “Settings” application. Click on “General”.

– Tap on the “Reset” button and select the “Reset Network settings” option.

This will successfully reset your entire network settings, then actively fixing any problems with your network connection. Kindly note that you will have to reconnect to your wireless network after successfully resetting your iPhone’s mobile data.

Alternatively, you can ignore or the previous steps and simply activate and deactivate the “Airplane Mode” option. After that, just try to refresh your inbox to check whether the troubleshooting steps worked. If not, proceed to the next troubleshooting section.

2. Relaunch the iOS mail app

Another reliable way to solve your email related issues is to force quit the iOS “Mail” app and then relaunch it again. You can follow the steps below to achieve this.

Step 1. Double tap your iDevice’s “Home” button.

Step 2. Slide the “Mail” app screen to the top. This will automatically close the iOS app.

Step 3. Relaunch the iOS “Mail” app and then try refreshing your inbox to check whether your problem has been solved.

3. Delete and set up your email account once again

Your iPhone may fail to download your emails if your email server fails to accept your email account’s outgoing and incoming server information. This can, however, be fixed by deleting your existing email account and then setting it up once again using the following steps.

Step 1. Find and tap on “Settings” on your iDevice and visit the “Mail, Contacts, Calendars” menu section.

Step 2. Tap on the appropriate email account, Select the “Delete Account” option, confirm and wait.

Step 3. Return to the “Mail, Contacts, Calendars” settings menu section and select the “Add Account” option.

Step 4. Choose your preferred email provider and log in with your default username and secret password.

Now you can try refreshing your inbox to check whether your email download issue has been resolved.

4. Restart your iPhone

Believe it or not, this simple process may actually help solve this common email problem. It may not be as sophisticated as all the other troubleshooting measures provided in this guide but may actually save you a lot of time and resources.

5. Reset your iDevice

Proceed to reset your iDevice if all the other troubleshooting methods fail to work for you. Kindly note that resetting your iDevice may delete the sensitive information that is on your iPhone, hence; backing up any vital information before proceeding is highly recommended.

You can reset your iDevice as follows:

– Go to “Settings” app and tap on “Reset”.

– Choose the “Erase All Content and Settings” option.

– Enter your secret screen password when prompted and confirm.

Congratulations! You have now successfully wiped your iPhone. Kindly proceed to set up your email account and try accessing the problematic email again.

Generally speaking, you can solve the issue of “iPhone won’t download emails” after the above tips, but if the problem is still existing, you can try to update your iOS system to the latest one.


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