What If You Forget Apple ID Security Questions?

About Apple ID Security Questions

The Apple ID security questions are set to protect your account and offer you the second method to identify yourself online or when contacting Apple Support. Usually the security questions will be set by yourself and the question should be easy for you but hard for the other people to guess. When you use the method in conjunction with other identifying information, Apple can easily verify that you are the right person who want to access to your own account.

Besides, if you want to change the password or other account information, view the details of your device or make an iTunes you need to answer one or more questions. So you’d better make the answers memorable. But if you forget the security questions unfortunately, you can follow the steps below to reset your security questions with your rescue email address.

How to Reset Your Security Questions?

Step 1. Log into your Apple ID account page.

Step 2. Click on Change Questions in the Security section.

Step 3. Click on the “Reset your security questions” when you are asked to answer your security questions. (If you do not see “Reset your security questions”, you do not have a rescue email address and you need to contact Apple Support for help.)


Step 4. Then follow the steps on the email to set up new questions and questions.

If You Can not Reset Your Security Questions

If you can not send a reset email, have no rescue email address or can not get access to the email at your rescue email address, you may need to contact the Apple Support. Then a temporary support PIN will be created to identify yourself when you make calls to Apple Support.

About Two-Step Verification

If you do not want security questions or you forget the answers, you can also try the two-step verification to secure your account or identify yourself. Actually it is a feature you can use to keep your Apple ID and personal information as secure as possible.

How to set up two-step verification?

Step 1. Log into your Apple ID account page.

Step 2. Click on Get Started under two-step verification.

Step 3. Answer the security questions and follow the steps to finish your set up.

How to use two-step verification?

You will register one or more trusted devices when you set two-step verification. The trusted device will receive the 4-digit verification code via SMS or Find My iPhone.

Next, when you sign into your Apple ID and enter the password as usual. a verification code will be sent to one of your devices. Then just tape the code and sign in.


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