Home > Support > Sales FAQs > My Credit Card is not being Accepted, Why?

Why My Credit Card is not being Accepted?

A: There are many possible reasons for a credit card not being accepted:
1. The card is expired;
2. You have reached or exceeded your credit limit;
3. You have exceeded your daily charge limit;
4. A computer at either end of the transaction is having technical problems.

If you have problems submitting your credit card payment you can go to the following website: http://www.mycommerce.com/shopper-contact to contact Customer Service for assistance. When you contact Customer Service you may be asked for any error message numbers you received, as well as the reference number seen in the shopping cart.

Sales FAQs
Payments
Registration
Pre-sale Inquiry
Download Information
Other Sales FAQ
Refund FAQ
What is your refund policy?
Can I cancle my order after placing it?
When can I get my money back after the refund request is approved?
More >>
More FAQs
Product FAQs
Online Tutorials
More >>