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How to Do if the Driver Installed Failed?

Please follow the steps below to get the driver installed well.

Step 1. Right click My Computer > Manager to remove the old driver.


Step 2. Go to your Android phone's official website to download and install the driver again. Here, we also have collected the popular Android USB official drivers downloading links in this page: https://www.mobikin.com/android-backup/download-android-usb-driver.html for your reference.

Step 3. When the driver is installed successfully, you'll see your Android phone information by right clicking My computer on desktop and choose Management > Device Manager.

Note: If you still get failed prompts on our program, you can click "Copy" button and paste the messages to send to our support center, please also tell us what’s your phone brand, model and Android version.


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