How to Fix Family Sharing iCloud Storage Not Working? Fixed in 2023

2023-05-11 00:00:00/Posted by Alleny Gavinto iOS Transfer Topic/Follow @ MobiKin

"My wife and my 8-year-old son accessed shared storage, but my 10-year-old daughter is listed as "not using". When I look her up in "Family Sharing" on her device, she is not listed in "iCloud Storage". How to fix family sharing iCloud storage not working?" -- from Apple Support Community.


Apple device makes it a breeze for its owners to upgrade their iCloud storage plan to 200GB or even 2TB. (Not enough iCloud storage?) Meanwhile, its products running iOS 11 or above came with a Family Sharing feature, through which users can share the storage with up to 5 other family members after updating to the staggering space.

However, the iCloud family sharing not working might occur unexpectedly. Now, check out this post to know the fixes when you are up against this puzzling question.

Section 1: What Is iCloud Storage Family Sharing?

Family Sharing is an outstanding feature for you and your family members to share screaming Apple services, such as Apple TV+, Apple Music, Apple News+, Apple Arcade, Apple Card, and more. Beyond that, the whole family group can share Apple Books, iTunes, family photo albums, iCloud storage plans, and Apple Store purchases. (Apple Store keeps asking for a password?).

In terms of storage sharing, your entire family could share an iCloud storage plan large enough to save everyone's pictures, videos, and other items. Each member's files remain private, and it's simple to check how much storage each family member is using.

Click to Learn:

Section 2: How to Share iCloud Storage with Family

With Family Sharing, you have the ability to share a subscription to iCloud+ with everybody in the entire family group. To make your family members access your shared iCloud storage, please add them to the "Family Sharing" and put them to your iCloud storage plan. How do I share iCloud storage with your family?

  • Go to your iPhone's "Settings" > [your name].
  • Locate and go for the "Family Sharing" option.
  • Next, click "Add Family Member"/"Add Member" under your Apple ID name.
  • how to share icloud storage with family

  • Press "Invite People" at the bottom to send invitations to someone you want.
  • Select any of the "AirDrop", "Mail", or "Messages" options to send an invitation link.
  • Ask the recipient to accept the link.
  • Once accepted sharing request, navigate to "Family Sharing" and press "iCloud+" under the "More to Share" tab.
  • Now you'll know how much storage the other person is using. And you have the option to delete it from the plan.

Section 3: Family Sharing iCloud Storage Not Working? Fix It with 9 Tips

Tip 1. Set Up Family Sharing Properly

Primarily, do not be thrown off by the word "family". The first method to fix iCloud storage family sharing not working is setting up Family Sharing to share iCloud+ storage with others. To make it, you can:

  • For an iPhone, open the "Settings" app and tap your name at the top screen; touch "Family Sharing" > "Set Up Your Family".
  • For a Mac, run the "System Settings" app and click "Family"; tap "Set up Family Sharing"; follow the on-screen guide to add members.

set up family sharing properly

Tip 2. Keep iOS Up to Date

If your iPhone system is not the latest, try to fix iCloud family sharing storage not working by updating it to the latest one:

  • Go to your phone's "Settings" > "Software Updates".
  • Tap "Download and Install" if there is an update available.
  • update ios to fix family sharing icloud storage not working

  • Touch "Install Now" and provide your device passcode. (Want to unlock your iPhone passcode if you forgot it?)
  • Agree to the given terms and conditions.

Tip 3. Check iCloud Storage Each Family Member Uses

Apple would notify all family members about insufficient storage space. If it happens, check out the specific storage on your device:

  • On macOS 13 Ventura or newer, tap the "Apple" menu > "System Settings" > "Family" > "Subscriptions" > "iCloud+".
  • On macOS 12 Monterey or older, click the "Apple" menu > "System Preferences" > "Family Sharing" > "iCloud Storage".
  • On iOS 16/iPadOS 16 or later, open the "Settings" app > "Family" > "Subscriptions" > "iCloud+".
  • On iOS 15/iPadOS 15 or older, run the "Settings" app > [your profile] > "Family Sharing" > "iCloud+".

Know More:

Tip 4. Log Out & Log in to Your iCloud Account

  • Open your iPhone "Settings" > [your name] > "Sign Out".
  • log out and log in icloud account

  • Input your Apple ID details and tap "Turn Off".
  • Choose what data types you want to maintain a copy of on this iPhone.
  • Click "Sign Out" again.
  • Wait for a while and sign in to your account back. (Can't sign into your Apple ID?)

If "share iCloud storage" still doesn't work, please make action on your Mac. To do so, open the "System Settings" app > [your profile] > "Sign Out"; confirm the choice and sign in to your account again.

Tip 5. Remove & Add Back Family Members

By resetting some settings and eliminating minor errors, you can potentially repair family share iCloud storage not working. To make it, try removing and adding back family members:

  • Proceed to your iPhone "Settings" > [your name] > "Family Sharing".
  • Then, choose the "Stop Using Family Sharing" option.
  • remove and add back family members to fix icloud family sharing not working

  • Re-join the plan by obtaining an invitation from one of your family members.
  • Head to "Family Sharing" and pick the "Add Member" option.

Tip 6. Back Up and Restore Your iOS Device

  • Connect your iPhone/iPad to a PC/Mac via USB.
  • Run iTunes (on Windows) or Finder (on Mac).
  • Choose your iPhone or iPad and go to "Summary".
  • Back up the device before restoring it directly.
  • After the restoration, follow the guide to set it up from scratch.
  • Amid the setup, do as the screen implies to restore your iPhone from the backup.

back up and restore your iphone or ipad

Tip 7. Add a Valid Payment

Assuming the payment method is expired, which leads to iCloud share storage not working, remember to add a payment again:

  • On an iOS device, go to the "Settings" app -> [your name] > "Payment & Shipping" > "Add Payment Method"; then follow the tutorial on the page to do the rest.
  • add valid payment to fix icloud storage family sharing not working

  • On a Mac, head to the "System Settings" app -> [your name] > "Payment & Shipping" -> "Add Payment Method" and add it by following the given instructions.

Tip 8. Force Restart iPhone

Force rebooting your iPhone will fix the minor glitch on the device. And in doing so, you may have the opportunity to fix iCloud storage family sharing not working. Here's the guide:

  • For iPhone 8/8 Plus/X and later, press the "Volume Up" and "Volume Down" buttons altogether; hold the "Side" button until you get the Apple logo.
  • For iPhone 7/7 Plus, press the "Sleep"/"Wake" and "Volume Down" buttons simultaneously; your iPhone will restart after the Apple logo appears.
  • For iPhone 6/6S and earlier, press the "Sleep"/"Wake" and "Home" buttons until you see the Apple logo.

Tip 9. Factory Reset iPhone

A factory data reset on an iPhone will clear up all the custom settings and put your device in its original state. So, you'd better keep a copy of your iOS content beforehand. Here's the tutorial to factory reset your iPhone without a computer:

  • Go to your iPhone "Settings" > "General" > "Reset" > "Erase All Content and Settings" > make a final confirmation; restart your iPhone to fix iCloud family sharing not working.
  • factory reset iphone

  • If the Find My iPhone feature has been enabled, remember to input your Apple ID and password.

Section 4: Utilize iCloud Alternative to Back Up iOS Data Smoothly

If you want to back up your iPhone or share files with another Apple device, it is not smart to use the iCloud storage sharing feature. On the one hand, it protects your personal info greatly by not letting your family members spy on your iOS content. On the other hand, it hardly ever fails to work. So, many users would back up iPhone data to a computer via an iCloud alternative like MobiKin Assistant for iOS (Win and Mac). Next, let's get to know it briefly.

What can Assistant for iOS do for you?

  • Selectively back up iPhone data to a PC/Mac.
  • Bulk back up and restore iPhone in just one single click.
  • Work for such files as Contacts, Text Messages, Video, Photo, Music, eBook, Notes, Safari Bookmarks, Voice Memo, Podcast, Ringtone, Playlist, etc.
  • Transfer data between iDevices and iTunes/computers.
  • Best iOS file manager to manage Apple content on a computer without iTunes.
  • Work well with almost all iOS devices, covering iPhone 14/14 Plus/14 Pro (Max), iPhone 13/13 Pro (Max)/13 mini/12/12 Pro (Max)/12 mini, iPhone 11/11 Pro/11 Pro Max, iPhone X/XR/Xs/Xs Max, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6S/6 Plus, iPod touch, iPad, etc.
  • It won't disclose your privacy.

ios assistant for win ios assistant for mac

How to back up your iPhone to Windows 10 with MobiKin Assistant for iOS?

Step 1. Let the tool recognize your iPhone

Firstly, install and run this program on a computer after the free download. Use a USB cord available to link your iPhone to this computer. Next, have your device identified by the tool following the on-screen hints.

run assistant for ios on computer

Step 2. View and pick what you want to back up

Once recognized, choose any data types from the left sidebar of the software and preview the specific files on the right. Next, select whatever you need to back up to this computer.

selectively back up iphone to windows 10 with assistant for ios

Step 3. Back up iPhone to the computer

Finally, click the "Export" button from the top screen to transfer the selected files from your iPhone to this PC/Mac at once.

Moreover, this tool is shipped with a one-click backup and restore feature, through which you can quickly back up your iPhone to the computer in batches. To accomplish it, go to its "Super Toolkit" > "iTunes Backup & Restore" > "Backup" > select your iPhone > choose a location to save the backup > click "OK".

bulk back up iphone to computer with assistant for ios


Wrapping Up

Well, we just outlined a stepwise guide on how to share iCloud storage and quick solutions to fix the family sharing iCloud not working. Even if the matter is settled properly, with Location Sharing enabled, each family member is empowered to wipe out every other Apple iPhone and Mac in the family group. That means your iOS content might fall into the wrong hands in some instances. Therefore, it's advisable to pick MobiKin Assistant for iOS for replacement when you intend to back up and manage your iOS files securely and comfortably.

ios assistant for win ios assistant for mac

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Alleny Gavin
Alleny GavinChief Editor
A chief editor at MobiKin, brings over a decade of experience in technical writing and holds a B.A. in English Literature. With a background as a Project Manager in the IT industry, he has authored 1000+ articles on, offering expert solutions for iOS issues. Gavin, a tech enthusiast, effortlessly recommends software with passion and extensive expertise in smartphones and software.
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