How to Recover Data from Samsung with A Broken Screen?

2023-05-11 00:00:00/Posted by Kitty Parkerto Android Recovery Topic/Follow @ MobiKin

An inoperable Samsung smartphone screen, whether broken or dead, is never a welcome feature. Worse still, is not knowing how you can recover data from Samsung a broken screen. In this article, we'll discuss 4 solutions on broken Samsung screen data recovery in different situations.

recover samsung data from a broken screen 

Part 1. Samsung Broken Screen Data Recovery - How to Recover Data from Samsung Galaxy with A Dead/Black Screen?

If it happens that your Samsung phone has a dead screen that is, the device is operable but you can't turn it on to operate it then you need a third-party app that can sync your phone and a computer to create a backdoor for data recovery. Broken Android Data Recovery or some similar software that's compatible with Samsung phones would do. However, let's stick to the former and see how you can use it to recover data from a Samsung phone with a dead/black screen.

Key Features of Broken Android Data Recovery:

- Back up existing files from internal memory and SD card to PC. Support contacts, SMS, call logs, photos, music, WhatsApp, videos, etc.

- Fix Android system issues and get your device back to normal status, such as virus attack, Samsung phone hang, black screen, system crash, phone frozen, phone drown, stuck in bootloop, password forgot, etc.

Now, download the powerful software and follow the below steps to begin the process.

Here's how:

Step 1. Connect your Samsung phone to a PC via a USB cable.

Download and install Broken Android Data Recovery on your Windows computer. Once done, run it and connect your Samsung phone to the computer with a USB cable. You won't need any USB debugging for this.

Step 2. Select the correct mode for data recovery.

From the software window, select Broken Android Data Extraction on the left panel. After that, you'll find two options on the right interface: one is for extracting data from a device with an inoperable screen (dead or broken) and the other if the phone's system itself has been damaged. For our purpose, click on the "Start" button below the first one.

recover galaxy from a broken screen with professional software 

Step 3. Offer your device info to the program.

On the next screen, you'll find two data fields: Device Name and Device Model. From the dropdown menu beside each, select your phone and its model number. Next, check the "I agree" box and click "Confirm".

match samsung galaxy phone info with the program 

Step 4. Enter the download mode.

Now you need to enter the download mode. The program will download a fix package to your phone to fix the phone issue and get your phone back to normal. To do that:

(1) Turn your phone off.

(2) Press and hold down the Volume Down, Home/Menu and Power buttons simultaneously.

(3) Press and hold down the Volume Up button.

enter download mode 

Step 5. Recover data from broken Samsung Galaxy.

Once you've entered the download mode, click on "Start" and the program will begin a scan. Upon completion, you'll see an interface with all the different data categories listed on the left. Select them in groups or as individual data and click the "Recover" button on the lower right corner to back them up on your computer.

start to back up files from broken samsung phone 

The software can only support Samsung Galaxy S5/S4/S3, Galaxy Note 5/Note 4/Note 3, Galaxy Tab Pro 10.1. You can check the related models in this page:

How to Recover Data from Android Phone with Broken Screen?


You May Need:

Part 2. How to Backup A Samsung Galaxy with Broken Screen When You Can't Unlock The Phone?

If it happens that you cracked the screen of your Samsung S10/S9/S8/S7/S6/S5 and you can't unlock your Galaxy, you can remove the password and lock your Samsung Galaxy with the help of Samsung Find My Mobile.

To do that:

  • Go to the Find My Mobile service website and sign in using your Samsung account name and password.
  • Hit on the "Sign in" button to log in your Samsung account.
  • Choose the "Lock my screen" section on the left panel.
  • Enter a new PIN to unlock your Galaxy screen as it prompts.
  • Click "Lock" on the bottom of the screen.
  • Wait for a few minutes, the PIN you set on the web browser just now can be used to unlock your Samsung Galaxy.
  • Then, you need to back up files from your Samsung Galaxy with Samsung KIES.

recover data on broken galaxy with remotely unlock 

(1) To use Find My Mobile, you are required to set a Samsung account on your Galaxy phone and login it.

(2) Find My Mobile can even back up your Samsung Galaxy to Samsung cloud and erase all data stored in the device.

(3) Find My Mobile is not available on Samsung Galaxy S3/S2.

(4) This method is not supported in the USA.


See How to Back Up Your Samsung Galaxy:

Part 3. How to Recover Data from A Broken Samsung Screen with A USB Cable?

You can also use the AutoPlay to recover files from a broken Samsung screen. As we all know, you need to keep the USB debugging turning on upon your broken Galaxy when you wish to transfer files from your phone to a computer. This may be difficult because when we don't need it, we always disable the USB debugging. But if the USB debugging is turned on, you can try this method to recover photos, videos, music, documents, and VCF (contacts) from your broken Samsung.

Here's how:

  • Connect your broken Samsung Galaxy to PC via a USB cable.
  • AutoPaly will launch automatically. Please select "Open folder/device to view files".
  • Select the files as you like, then copy and paste them from your broken Samsung to the PC.

 recover data from broken samsung phone with autoplay

Extra: Transfer Data from A Broken Samsung to A New Phone

If your old phone's screen is cracked but still operable then it's best that you switch phones while things are still that way. For this, you'll again need a third-party program like Mobikin Transfer for Mobile (Windows/Mac) to transfer data from a broken Samsung phone to a new one.

For more details. please go to Ultimate Guide on How to Transfer Contacts from Android to Android in 2021

how to switch from a broken samsung to a new phone 

Part 4. Send Your Galaxy to a Repair Shop

If everything mentioned here fails or if you're simply not comfortable to handle this yourself then you can always send the damaged device to a professional to do the job. Of course, this will cost you for both the new screen and services rendered. Either way, once you've received your repaired phone, it's time to back up your Galaxy phone.

send your broken samsung phone to a repair shop 

The Bottom Line

It's best that you keep your external storage updated. In itself, a cracked or dead screen isn't such a horrific thing. But losing your data can be if you weren't careful enough to keep them backed up.

Related Articles:

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Kitty Parker
Kitty ParkerSenior Editor
In 2018, Kitty Parker graduated with a B.S. degree. After getting technical article writing training, she participated in MobiKin Team. She has spent years testing, studying, and writing professional articles on fields such as Android Backup, Android Recovery, and App Management. Proficient in creating diverse content, she regularly shares posts on social platforms to help those in need.
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