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QuickTime Screen Recording Not Working on Mac? 4 Ways to Fix It

2025-09-05 14:30:42/Posted by Alleny Gavinto iOS Transfer Topic/Follow @ MobiKin

QuickTime Player is a built-in Mac application for playing, editing, recording, and sharing audio and video files. It's particularly popular among iOS users, especially for screen recording. However, QuickTime can sometimes have issues recording your screen on a Mac. If you're experiencing "QuickTime screen recording is not working on Mac," don't worry!

In this guide, we'll walk you through common issues with QuickTime screen recording and how to resolve them. We'll also show you the steps to record your screen using QuickTime on a Mac. Let's follow these solutions to get your QuickTime working smoothly again.

quicktime screen recording not working on mac

Part 1: Why is QuickTime Screen Recording Not Working?

There are a few common reasons why QuickTime might not be capturing audio during screen recordings:

  • Outdated Software: If you're running an older version of QuickTime, it might not be fully compatible with the latest macOS. Be sure to update QuickTime to avoid compatibility issues.
  • Permissions Issue: QuickTime needs proper permissions to access your Mac’s hardware. If it’s not granted these permissions, it won’t be able to record sound.
  • Wrong Microphone: QuickTime usually defaults to a specific microphone for audio recording. Double-check that the correct one is selected in the settings.
  • Temporary Glitch: Sometimes, a simple restart of QuickTime (or your Mac) can resolve any temporary issues causing the problem.

You May Want to Know:

Part 2: 5 Ways to Fix QuickTime Screen Recording Not Working

If you're used to use QuickTime Player to record a movie, audio or iOS screen, then you might have encountered various errors, right? Here, we have picked up the top 4 errors and listed as follows:

Error 1. QuickTime Player Quit Unexpectedly

Sometimes you may receive a pop-up window suddenly while you're recording screen with QuickTime Player and inform you that the app quite unexpectedly. This is mainly because of the disk is lack of storage space. So, checking your Mac's disk and make sure it has enough storage space. If you have checked and it has enough space, you can try to repair the disk permission as below:

Solution: Go to "Disk Utility > Select Drive > Repair > Repair Disk Permission".

fix quicktime player quit suddenly

Error 2. Your iPhone or iPad Cannot Be Recognized

Generally speaking, when your iPhone or iPad is connected to Mac, QuickTime Player will detect and recognize your device automatically. However, sometimes you may found that your connected iPhone, iPad does not show up in QuickTime. Then what wrong with it?

When you meet a situation like the above, you can try to solve the problem as follows:

Solutions:

  • Check the USB cable or change another USB cable. If you're using a 30-pin to USB cable, you can try to use the lighting cable to connect your iDevice to Mac.
  • Quit applications like Micro Snitch or other similar apps.
  • Update your Mac OS to the latest one.

Error 3. QuickTime Screen Recording is Stuck on Finishing Process

Let's suppose that you have recorded a movie or a game video on iPhone, and then click on stop recording, you think that you have created an excellent video but QuickTime is stuck at "Finishing Recording" process bar and here is no end. Annoying, right?

When you meet this situation, you can try the below steps to close QuickTime Player:

Solution:

  • Launch Terminal on Mac, and type the command "top -u", then press "Enter".
  • Find the PID (process ID) of your QuickTime Player. Then note the ID.
  • Type in "sudo kill [PID]", then press "Enter" to quit QuickTime Player on Mac.

After that, you can find back the screen video from here:

"$HOME/Library/Containers/com.apple.QuickTimePlayerX/Data/Library/Autosave Information/Unsaved QuickTime Player Document.qtpxcomposition/Screen\ Recording.mov"

The mov file is not a regular QuickTime video file, but a container. So, if you wish to open this container file, you need to use "Finder" to locate the file and control click on the file to open it.

 

Error 4. QuickTime Screen Recording Freezes

Sometimes, QuickTime may freezes suddenly, and you can't do anything but only waiting while you're taking a video with QuickTime Player. Actually, this is probably happen because of low RAM on your Mac. And here is no practical actions you can do about it, but maybe a Mac OS system update can make the situation better.

Solutions: Update your Mac OS version.

You May Want to Know:

Part 3: How to Use QuickTime Player to Record Screen on Mac

You know that, QuickTime Player can record a movie from your camera, or record the screen of iPhone, iPad or iPod touch. And you can also use it to record audio from a microphone as you like. In order to help you record screen on Mac successfully, we have summarized the steps as follows. You can follow it to use QuickTime Player to record screen on Mac as you like.

If you want to use QuickTime Player to record iPhone, iPad or iPod touch screen, you can read another page - how to capture iPhone screen with QuickTime Player.

 

Step 1. Download and install QuickTime Player on your Mac and ensure it is the latest version. Then, launch it.

Step 2. Directly choose "File > New Movie Recording", then begin to change the recording settings.

launch quicktime player and open a new recording

  • Click the arrow next to the Record button, then choose the camera, microphone and recording quality as you like.
  • If you want to record the audio, you need to select a microphone before recording.

customize the recording settings

Step 3. Click on the Record button to begin the process, and when your video is recorded, you can click on Stop Recording to end your session.

Write in the End

Do you know how to solve the QuickTime Player not working on Mac problems? If you have any other errors or solutions, please leave your comment and discuss with us in the below area. And if you don't like to use the QuickTime Player to record screen, you also can find some alternatives to QuickTime Player as you like.

Related Articles:

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Alleny Gavin
Alleny GavinChief Editor
 
A chief editor at MobiKin, brings over a decade of experience in technical writing and holds a B.A. in English Literature. With a background as a Project Manager in the IT industry, he has authored 1000+ articles on MobiKin.com, offering expert solutions for iOS issues. Gavin, a tech enthusiast, effortlessly recommends software with passion and extensive expertise in smartphones and software.
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