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All Details about "Trust" or "Don't Trust" A Computer on iPhone/iPad

In most situations, when you connect your iPhone to a computer, you may get a pop-up message to ask you whether to trust this computer. If you wish to sync and transfer data beween computer and iDevice, you need to select "Trust" a computer. On the contrary, if you choose the option of "Don't Trust", iTunes will not recognize your iPhone and data on iPhone will not be transferred. What's more, iTunes may remember your choice and then take some troubles for you. So in this article, we have collected and picked up the most common issues about trust and untrust a computer on iPhone, iPad or iPod touch. If you're interested in, just keep reading this page and find your needed solutions.

1. How to Trust and Untrust A Computer on iPhone?

2. How to Change the Decision after Accidentally Choosing "Don't Trust" on iPhone?

3. What the Trust Settings on Your Device Mean?

How to Trust and Untrust A Computer on iPhone?

- How to Trust A Computer on iPhone 7/6S/6/5S/5

Generally speaking, you can get a pop-up message on iPhone when you're going to connect the iPhone to computer. Here, you only need to unlock your device and select trust this computer. Below is the detailed steps:

1. Connect iPhone, iPad or iPod touch to the computer with USB cable.

2. Enter your passcode to unlock your iDevice.

3. Tap "Trust" on your iOS device. After that, you can transfer data between computer and iDevice as you like.

trust a computer on iphone

- How to Untrust A Computer on iPhone

If you have selected "Trust" a computer, and wish to untrust now, you can follow the below steps to change the settings on your iPhone.

1. Go to "Settings" on your iPhone or iPad, then tap on "General > Reset > Reset location & privacy".

stop trusting a computer

2. Enter the password to confirm the change you wish to do, then click on "Reset Setting" on the device and close the setting after the process.

how to undo trust on a computer

Accidentally Click on "Don't Trust" on iPhone/iPad, How to Undo It?

Sometimes, you may mistakenly tap on "Don't Trust" on your iDevice, but you can't pop up the message on your device again. Thus, you wish to find a way to undo the "Don't Trust" order, right? Below are the detailed steps to help you fix the issue.

1. Disconnect your iDevice from the computer, then launch iTunes on your PC and click on "Edit > Preferences".


2. Click on "Advanced" button on the top menu, and choose "Reset warnings" in the new interface. After that, you can click "OK" and close iTunes.

reset warnings

3. Connect your iPhone, iPad to the computer, then, you'll get the "Trust This Computer" message again, just choose "Trust".

If the above settings can't solve the problem on your device, you can follow the below steps and try again after each:

- Check your iTunes and make sure that your computer has the latest version.

- Disconnect and reconnect your iDevice to the computer.

- Restart your iPhone, iPad or iPod and the desktop computer.

- Reset the Trust settings.

If the above steps still don't help, please go to Settings > General > Reset and tap Reset Network Settings to resets Wi-Fi network, password, cellular settings, VPN and APN settings.

What the Trust Settings on Your Device Mean?

When you connect your iPad, iPad or iPod touch to a computer, especially for the first time, you can always get an pop-up message on your device, and ask whether you trust the computer.

- Trust this computer means you can sync and transfer data between iDevices and computer. And you're also allowed to create backups, access your phone's photos, videos, contacts and other personal info.

- If you choose not to trust this computer, then iTunes will not allowed to access to your device. And you can see the trust alert every time that you connect your iOS device to that computer.

Related Articles:

What to Do if My iDevice Fails to Connect

How to Fix iTunes Backup & Restore Problems


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