[Solved!] How to Fix Assistive Touch not Moving/Working/Responding?

2024-05-11 17:37:11/Posted by Alleny Gavinto iOS Recovery Topic/Follow @ MobiKin

"After updating to iOS 16, my assistive touch can't move. It freezes but functions. Unable to change position."

- From


The latest iOS updates, such as iOS 16 and 17, introduce enhanced functionalities and user experiences. However, many users have reported encountering some issues with these updates. One of the problems is the assistive touch not moving after updating to iOS 16/17. For users reliant on specific shortcut functions on their iPhones, Assistive Touch is a valuable tool, allowing actions or gestures without the need for physical button presses or screen touches.

Consequently, experiencing Assistive Touch not moving can be particularly frustrating. But don't worry; this article will explain the reasons behind the issue with Assistive Touch and provide solutions to address them.

assistive touch not moving

Quick Fixes:

  • Turn off and on Assistive Touch under "Settings" > "Accessibility" > "Touch".
  • Reset the Assistive Touch feature on your iPhone.

Part 1: Why Can't I Move Assistive Touch in iOS 16/17?

There are many factors that cause Assistive Touch not moving in iOS 16. Here are some common reasons for you:

  • iOS 16/17 installation error.
  • Error within the device operating system.
  • Temporary software glitches or errors.
  • Low opacity settings for Assistive Touch functionality.

Part 2: 5 Solutions to Fix Assistive Touch not Moving in iOS 16/17

Common Fixes:

  • Check your screen protector: Sometimes, thick screen protectors can make your touchscreen less responsive. Try using a thinner, high-quality one instead.
  • Test your touchscreen: Move the Assistive Touch button around to make sure your screen responds to touch properly (iPhone touch screen not working?).
  • Restart your iPhone: Hold down the volume button and side button together until the power-off slider appears. Slide it to turn off your phone, then press and hold the side button to turn it back on.
  • Update your iOS: Go to "Settings", then tap "General" and "Software Update" to see if there's a new update available. If there is, tap "Update Now" to install it.

Fix 1: Turn off/on Assistive Touch

If your iOS 16/17 assistive touch not moving or working, it might just be a temporary glitch. You can usually fix this type of problem by simply turning it off and on again.

Here's how to do it:

  • Open the "Settings" app and choose "General".
  • Tap on "Accessibility" > "Touch" > "AssistiveTouch".
  • Turn off the AssistiveTouch option at the top, then turn it back on.

turn off and on assistive touch

The reality is, this quick fix works. By turning it off and on again, the Assistive Touch should now be able to move again and not get stuck in one place.

Fix 2: Reset Assistive Touch Option

If the solution above doesn't resolve the problem, it could be due to incompatible settings. In such cases, resetting the Assistive Touch settings may help. Here's how to do it:

  • Open the "Settings" app on your iPhone.
  • Go to "General" > "Accessibility" > "Touch" > "AssistiveTouch."
  • Select "Customize Top Level Menu."
  • Scroll to the bottom of the page and tap on "Reset."

reset assistive touch option

Once you've completed the reset, check if the issue is resolved.

Fix 3: Fix Assistive Touch with iOS System Recovery

If trying all methods fails, you can choose professional iOS system recovery to solve the problem. iOS System Recovery can completely repair the iOS 16/17 system on the device, and then solve all various mobile phone problems caused by iOS 16/17 system failure. In addition to dealing with Assistive Touch issues, iOS System Recovery also allows you to fix issues such as iPhone not charging, iPhone not turning on, iPhone stuck on logo interface, etc.

Brief overview of iOS System Recovery:

  • Fix Assistive Touch not moving/working/responding with no data loss.
  • Settle overall iOS problems, such as iPhone black screen of death, iPhone stuck in a boot loop, device battery draining fast, upgrade or downgrade iOS without iTunes, etc.
  • Two repairing modes help get iPhone/iPad/iPod back to normal.
  • Compatible with almost all iOS devices including iPhone 15, 14,13,12,11, XR, XS, XS Max, 8, 7, etc.
  • It won't disclose your privacy.

ios system recovery for win ios system recovery for mac

How do I fix Assistive Touch not moving in iOS 16/17 with iOS System Recovery:

Step 1. Download and install the program on your computer. Launch it and choose "iOS System Recovery."

start ios system recovery on computer

Step 2. Connect your iPhone to the computer via a USB cord and click "Start" to commence the fix.

begin to repair your iphone

Step 3. Choose your preferred mode: "Standard Mode" preserves your files, while "Advanced Mode" deletes all data. Finish your choice by clicking "Confirm."

choose repair type

Step 4. Choose your iPhone model and click on "Repair" to download the firmware for your iPhone. After the download, the program will successfully fix the Assistive Touch not working problem on your iPhone.

fix the assistive touch not working with ios system recovery

Fix 4: Adjust Assistive Touch Idle Opacity

If you have Assistive Touch enabled but can't see its button, it's possible that its idle opacity is set to zero. Please follow these steps to make adjustments:

  • Go to "Settings" > "Accessibility". Then go to "Touch".
  • Open "Assistive Touch" and select "Idle Opacity".
  • Slide the opacity slider to make the floating button visible. Barely visible at 0% and completely opaque at 100%. For best visibility, we recommend setting it to around 40%.

adjust assistive touch idle opacity

After adjusting the Idle Opacity setting, you should be able to see the Assistive Touch button more clearly on the screen.

Fix 5: Reset All Settings

Sometimes, incompatible settings on iPhone can be the culprit for ios 16/17 Assistive Touch bug. The most effective solution is to reset all settings on your device. This will restore the network settings, keyboard dictionary, home screen layout, location, privacy settings, and Apple Pay card on your iPhone to their default configurations. Don't worry, no data will be deleted by this process.

Here's how to do it:

  • Open the "Settings" app on your iPhone.
  • Go to "General" and select "Transfer or Reset iPhone".
  • Select "Reset all settings" from the available options.
  • Enter your password and click "Reset all settings" to confirm and continue.

reset all settings on iphone

Many people are not clear about the difference between Reset All Settings and Erase All Content and Settings on the iPhone. Click the link below to learn about the difference between the two:

Reset All Settings vs. Erase All Content and Settings


Ending Part

If you encounter the issue of Assistive Touch not moving after updating to the latest iOS 16/17, we hope that after reading this article, you can successfully resolve it using the methods outlined above. If none of the solutions work, you can rely on iOS System Recovery. It can help you efficiently and effectively solve the problem and is a great method for addressing all system-related issues on iOS devices. Compared to other solutions, it has the highest success rate. Why not download and give it a try?

ios system recovery for win ios system recovery for mac

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Alleny Gavin
Alleny GavinChief Editor
A chief editor at MobiKin, brings over a decade of experience in technical writing and holds a B.A. in English Literature. With a background as a Project Manager in the IT industry, he has authored 1000+ articles on, offering expert solutions for iOS issues. Gavin, a tech enthusiast, effortlessly recommends software with passion and extensive expertise in smartphones and software.
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