[Solved] How to Fix iPhone Won't Back Up to iCloud/iTunes/Computer?

2023-05-11 00:00:00/Posted by Alleny Gavinto iOS Transfer Topic/Follow @ MobiKin

Besides powerful performance and great apps, another thing that has made the iPhone the top brand in the market is its foolproof security features. Most iPhone users store crucial files and data on their iPhones. But the safest way to guarantee the safety of your data on iPhone is by backing them up on iCloud or iTunes. This way, you are guaranteed that your data is safe and retrievable even when you lose your iPhone. But an increasing number of people are reporting that their "iPhone wont back up to iCloud or iTunes". So, what could be the problem and what to do if my iPhone won't back up? Continue reading to find out.

iphone wont back up

Part 1: Why Won't My iPhone Back Up?

There are several reasons why your iPhone is not backing up your data. They include:

  • Your iPhone iCloud storage account is full or not working properly.
  • Your iCloud ID is not working properly.
  • Poor Wi-Fi connection.
  • You are using a different iCloud account.
  • You have been logged out of your iCloud and apple account.
  • Your anti-virus program is preventing connection.
  • The iCloud backup feature has been turned off on your iPhone.

These are the most common reasons why your iPhone is not backing up your data. Fortunately, a majority of these issues can be easily fixed. Continue reading to find out how to fix them.

Read Also:

Part 2: How to Fix iPhone Won't Back Up to iCloud

Fix 1: Ensure the iCloud backup feature is turned on

One of the reasons why your iPhone is not backing up data is because that you haven't enabled the iCloud backup feature. To do this, go to Settings > iCloud > Storage > Backup, then turn on the iCloud backup.

ensure the icloud backup feature is turned on

Fix 2: Ensure your iCloud account has enough space

All iPhone users are by default allocated a 5GB space on their iCloud account. If you exhaust your space on iCloud, then your phone will not back up any additional data. So, if your iPhone does not back up your data, check your iCloud account space, and if it is full, free up some space by deleting things that you no longer use. Alternatively, you can purchase more iCloud storage space. Checking how much space is left on your iCloud account is easy. Go to Settings > iCloud > Storage, to check how much space is left.

ensure your icloud account has enough space

Fix 3: Reset your iCloud account

Another possible reason why your iPhone is not backing up is that there is an issue between your iCloud account and your iPhone. To fix this problem, you need to reset your iCloud account by signing out of the account and then signing back in after a short time.

  • To do this, go to "Settings" on your iPhone.
  • Choose "iCloud".
  • Scroll down to the sign-out button and click on it to sign out.
  • After a while, click the sign-in button.

reset your icloud account

Fix 4: Reset your network settings

Network issues are another reason why your iPhone is not backing up data. All you need to fix this problem is to reset your network settings. This move will reset your Wi-Fi networks, saved passwords, and other forms of network settings. To reset your network settings, click your phone settings, then general, then reset then tap "reset network settings". Click agree when a pop-up message appears to complete the process.

reset your network settings

Fix 5: Restart your iPhone

Restarting your iPhone can fix many problems, including your device not backing up data on iCloud. To do this, press the power button to turn off your device. Wait for a few seconds then press the power button again to restart your phone. If this technique fails to work, then you should go a step further and reset your phone but make sure you backup your data first to avoid losing them.

restart your iphone

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Part 3: How to Fix iPhone Won't Back Up to iTunes

iTunes is a great tool from Apple that allows iPhone users to transfer and manage their favorite music. You can also back up your iPhone to iTunes to make it easy to retrieve your data in case you lose your phone or if it gets damaged. But in some cases, you may have issues backing up your iPhone to iTunes. In this section, we will tell you how to fix an iPhone that won't back up to iTunes.

Fix 1: Make sure you iTunes is up to date

Sometimes your iPhone may fail to back up data on iTunes because your iTunes is not up to date. If this is the case, then the solution is to ensure that you have the latest iTunes version. To do this, go to iTunes, click help then tap "check for update". A pop-up window will let you know if you have the latest version and if not, you should follow the instructions given to install a new version.

update itunes

Fix 2: Update the USB driver

You can only back up your iPhone to your PC if you are using an up-to-date USB driver. So, update the driver software on your computer then try again to see if your phone will back up to iTunes.

update the usb driver

Fix 3: iTunes issues

If you have an old backup on your computer, then it may affect your attempt to back up new data. Check encrypt this backup to know if it is compatible. You can fix this problem by deleting old backups.

Part 4: How to Fix iPhone Won't Back Up to the Computer

Fix 1: Restart both your computer and iPhone

Rebooting your computer and iPhone can fix many issues, including your iPhone not backing up. Rebooting will help fix some minor bugs and also exit running background programs that are preventing your iPhone from backing up to the computer.

restart your computer

Fix 2: Make sure your computer has enough space

In order to back up your iPhone to the computer, your PC needs to have enough space. So if, if the backup process is not going through, check if you have enough space, and if not, delete unnecessary data on your computer to create enough space for storing your iPhone backup.

Fix 3: Disable security software on your computer

Another reason why your iPhone is not backing up data on your computer is that the security software is blocking the process. Check if your security software is blocking the process and if that is the case, then disable it for a while until the backup process is complete.

disable security software

Fix 4: Update your computer operating system

If the operating system of your PC has not been updated for a long time, then it could be the reason why your iPhone is not backing up data. To fix this problem, update your operating system to the latest version.

  • For Windows, go to the Start menu, then choose "Settings" > "Update and Security", and then tap "check for updates".
  • For Mac OS, go to the Apple menu, then choose "System Preference" > "Software Update", and then click the "update now" button.

check for windows updates

Part 5: iPhone Still Won't Back Up? Try the Best Alternative Backup Method

iPhone won't back up even though I have space? If you have tried all these techniques and your iPhone still does not backup data to your computer, then the best and most recommended method to use to back up data on your PC is MobiKin Assistant for iOS (Win and Mac). It is an all-purpose third-party tool designed to help you manage your iPhone/iPod/iPad data on Mac or Windows with ease. When you have this software beside you, you can back up iOS data on computer, and manage data on your iPhone without jailbreaking. It is indeed the best alternative tool to back up your iPhone data to your computer.

Major features of MobiKin Assistant for iOS:

  • It allows you to back up data for your iDevice to computer with a click of a button.
  • It easily copies tones of files between your PC and iDevice.
  • It allows you to add, edit, or delete your iPhone, iPad and iPod touch data directly.
  • It also works for Contacts, Video, Photo, Music, eBook, SMS, Notes, Safari Bookmarks, Voice Memo, Podcast, Ringtone, Playlist, and more.
  • Back up and restore iOS data with one click.
  • Copy iTunes backups from PC/Mac to an iDevice.
  • It is incredibly easy to use and runs smoothly with several iOS devices, covering iPhone 14/13/12/12 Pro (Max)/12 mini, iPhone 11/11 Pro/11 Pro Max, iPhone X/XR/Xs/Xs Max, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6S/6 Plus, iPod, iPad, etc.

ios assistant for win ios assistant for mac

How to use Assistant for iOS to back up your iPhone to your computer?

Step 1.Install and launch MobiKin Assistant for OS on your computer. Connect your iPhone to the computer through a USB cable, and Assistant for OS will recognize your iPhone automatically if the connection is successful.

launch assistant for ios

Step 2. On the main interface of this program, you will see a list of files including apps, books, videos, bookmarks, colanders, messages, contacts, and photos that you can back up to your PC. Click on the files that you want to back up to your computer.

choose the files for backup

Step 3. Click the "Export" button to start the transfer process from your iPhone to your computer. Once the transfer process is done, you view your backup files on your PC.

back up your iphone to computer with assistant for ios

Final Thoughts

If you have been having problems backing up your iPhone data, we hope that this article has been informative. There are multiple reasons why your phone is not backing up data. The good thing is that a majority of them can be fixed. However, if you are looking for a simple way to back up your iPhone data on your PC or Mac, then we highly recommend that you use MobiKin Assistant for OS. This software will make the entire process of backing up data from your iPhone to your computer easy and stress-free.

ios assistant for win ios assistant for mac

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Alleny Gavin
Alleny GavinChief Editor
A chief editor at MobiKin, brings over a decade of experience in technical writing and holds a B.A. in English Literature. With a background as a Project Manager in the IT industry, he has authored 1000+ articles on, offering expert solutions for iOS issues. Gavin, a tech enthusiast, effortlessly recommends software with passion and extensive expertise in smartphones and software.
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