Refund FAQs
Home> Support> Refund FAQs> Can I Cancel My Order after Placing It?

Can I Cancel My Order after Placing It?

Please kindly understand that an order cancellation is not supported once it is processed successfully. That's because the orders are processed and fulfilled via platforms in an automated way. Hence, you are strongly suggested to try the trial version before you purchase our products. Our try-before-you-buy system allows you to experience some features of our software, which can help you better evaluate the product.

For the users who insist on a refund for some reasons, please read our Refund Policy carefully to see whether you meet the requirements. If you conform to the refund conditions, you can submit your refund request.

Feedback

FeedbackHelp us make our website better for you

Please select your question type and we'll guide you to the right service team.