Product FAQs
Home> Support> Product FAQs> FAQs about MobiKin Eraser for Android (Win/Mac)

FAQs about MobiKin Eraser for Android (Win/Mac)

Top-rated FAQs

1) FAQs about connecting Android device:

How do I enable USB debugging mode on my Android devices?

What to do if the program does not recognize my Android devices?

What to do if the driver installed failed?

How to connect Android phone via Wi-Fi?

Fail to connect your Android device to computer?

2) FAQs about installing the program:

How to fix the not enough space issue for Android devices?

How to download MobiKin Assistant for Android (Android Version) to my Android device?

3) FAQs about operating the software:

Why am I getting a message saying "the program is still running" when I try to uninstall the software?

How to fix when the products freezes or crashes?

The software font is too small on 4K or HD screen, how to fix it?

How to factory reset your Android phones?

Other FAQs You May also be Interested in

1. What's the difference between the free trial version and the full version?

The free trial version only allows you to update the software to the latest version and provides you the technical support. But except for the update and technical support, the full version also enables you to erase/wipe all files from your Android device, including deleted files, private data, system settings and so on. After the erasure, the data won't be able to be recovered by any tool.

2. What are the supported file types of this software?

This program supports to erase contacts, text messages, call logs, photos, videos, music, Apps, books, accounts, passwords, financial data, search history, system settings, etc. on Android devices.

3. What types of Android devices can be supported by the software?

MobiKin Eraser for Android is compatible with almost all the Android devices running on Android 2.0 or above. For more details, please go to the Tech Spec.

Feedback

FeedbackHelp us make our website better for you

Please select your question type and we'll guide you to the right service team.