How to Get a Refund after Renewing 1-Year Subscription?
Please kindly understand that according to our Refund Policy, a refund for the automatic renewal product is not supported. That's because:
And while the order is completed, an e-mail will be sent to tell you the way to cancel the subscription as well. What's more, 7 days before your subscription expires, MyCommerce will send you an e-mail again to inform you of the expiration and renewal.That means you can cancel the subscription any time before the expiration of 1 year. (Here, in order to know the subscription info timely, please keep an eye on your mailbox.)
Tips: To get more details about 1-Year Subscription, please go to the page: https://www.mobikin.com/support/sales-faqs/subscription/.
However, if you meet the refund requirements of our Refund Policy and wish to get a refund, please submit a refund order by following the steps in "How Can I Get A Refund".