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My Phone Does Not Charge, How to Fix It?

Q: Why won't my Samsung Galaxy S7 charge? Whenever I try to charge my phone, it won't take a charge. What should I do?

You must know that charge is the source of the phone operation. Without energy, the mobile phone is unable to be turned on or run, just like a pile of iron. Hence, it is a serious problem that your phone fails to charge since it would be exhausted. You need to take action to fix phone does not charge issue as soon as possible when it occurs. And here are some solutions for your reference.

fix android phone cannot charge problem

Tips to Fix Phone Does Not Charge Issue

Generally speaking, the phone won't charge issue is normally caused by some simple factors like a broken USB cable, dusty port, socket of poor connection and so on. Thus, you can try to fix the problem by yourself first if it is not so severe.

1. Clean the charging port

The charging ports of most mobile phones are open no matter you are using it or not. So the port would be covered with dust or dirt which could prevent your phone from charging. If the issue is caused by this reason, it would be easy to be solved. You only need to clean the charging port on your device by a clean cotton swab. Or you can blow away the dust by your mouth simply.

clean the charging port

2. Check the charging cable and adapter

Normally, a charger consists of a USB cable and a charging adapter. Thus, while the phone won't charge error happens, you should consider whether the charging cable and adapter is broken. You can try to plug other device into the charger to see whether it works. If not, you need to switch the charger to a new one. Sometimes it is possible that only one of them is broken so you can select to plug your cable to another adapter to have a check.

use usable charging cable to charge phone

3. Try another power source

The power source also plays an important role in phone charging. And it is known to all that an unavailable power source would not provide any energy for your device to charge. Therefore, it is necessary to check the power source. In this case, you can try another power source easily, such as a wall socket. Maybe a now source can make your phone charge in a high speed.

4. Reboot your phone

Restarting the device is a simple and common operation but it can solve many phone problems at most time, including phone fails to charge, applications keep crashing, device won't connect to Wi-fi and so on. Hence, you are advised to reboot your device here. For many mobile phones, reboot is a much simpler operation- long the press the Power button and tap on Restart option once a pop-up window appears.

reboot android device

5. Clear caches on your device

Another tip that is often used to fix phone problem is to clear caches on the device. That's because there are many useless data or caches are accumulated when the system is running. These caches would stop the device from smooth work. This is the reason why it can solve most problems related to the device. Here, you also can try to clear caches to settle the issue.

To clear caches, you need to visit Settings> Storage> Cached Data option. After that, a pop-up will appear to ask you whether you want to clear the cached data. Just click on OK to begin the clearing process.

clear caches on android

6. Update Software

It is probable that the charging problem on your phone is caused by the bugs of the old OS version. Thus, in order to fix the issue as well as get some new functions, updating the OS version is an ideal way. To complete the update, you can navigate to Settings> About device> Software update. Then you need to wait for a while till the upgrade ends. Once the process is finished, you can reboot your phone and try to charge it.

os version upgrade

7. Factory reset your phone

Factory reset is an advisable method to solve mobile phone cannot charge problem. But remember to backup the files on your Android phone before you perform the resetting since all the contents and settings will be erased during the process.

For resetting your phone, you ought to click the icon of Settings on the Home screen and then tap on Backup and Reset option to enter the next page. In this page, you need to select Factory data reset and click on Reset Device. Finally you can hit on Erase Everything to begin the resetting process.

factory reset android device

8. Use a new battery

If all the methods above do not work, maybe there is something wrong with your battery. In this case, the only thing you can do is to buy a new battery which is suitable for your phone. Here, we strongly advise you to purchase the battery from office website rather than unknown shops in case of unexpected phone damage.

purchase a new battery

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