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Xender Not Connecting to Phones? 6 Causes, 8 Fixes, & 1 Alternative

"I'm currently using an iPhone 16 Pro, and I've noticed that the Xender app has not been connecting with Android devices since I purchased the phone." -- from iRobiPro

 

Many users rely on Xender for fast and convenient file transfers, but sometimes the app fails to link devices. When you encounter issues like weak Wi-Fi connections, hotspot detection problems, app glitches, or permission restrictions, it can be frustrating and interrupt the sharing process.

This article will explore the common reasons behind Xender not connecting and provide 8 simple solutions to help you restore smooth connectivity.

xender not connecting

Part 1: Why Xender Doesn't Connect Phones

Sometimes Xender struggles to link devices due to conflicts in how the phones try to communicate with each other. In other cases, background settings or restrictions on the phones themselves prevent the connection from being established smoothly. Here are more reasons for this phenomenon:

  • Wi-Fi Hotspot Issues - Xender relies on a hotspot; if it fails, the connection won't work.
  • Different Connection Modes - Sender/receiver may use different join methods.
  • App Interference - VPN/firewall/security apps can block Xender.
  • Permission Denied - Missing Wi-Fi/Location/Storage access.
  • Compatibility Issues - Newer Android/iOS devices may restrict Wi-Fi Direct.
  • Wrong Network - Receiver may join the wrong hotspot.

You Might Also Like: Xender vs SHAREit: Which File Transfer App Is Better? [Fixed]

Part 2: How to Fix Xender Not Connecting to Devices

> Fix 1: Keep phones close to each other

Keeping the phones close helps Xender establish a stronger Wi-Fi Direct connection. When devices are too far apart, the signal can weaken, causing pairing or transfer failures. Placing them side by side ensures a stable link and smoother file sharing.

> Fix 2: Enable WiFi on both phones

Enabling Wi-Fi on both phones is essential for Xender since it creates a direct wireless link between devices. Without Wi-Fi turned on, the app cannot detect or connect to the other phone. Once Wi-Fi is active, Xender can quickly establish a connection for smooth file transfer.

turn on wifi from settings

Verify that the receiving phone is connected to the correct hotspot created by Xender. If it's linked to a different network, the devices won't pair successfully. Double-check the hotspot name in Wi-Fi settings to ensure both phones are on the same connection.

 

> Fix 3: Use the "Connect to iPhone" option

On iPhones, open Xender and choose the 'Connect to iPhone' option to start the pairing process. This will create a local connection method that the other iPhone can join. Once both devices confirm the link, you can begin transferring files seamlessly.

connect to iphone

> Fix 4: Use the QR code option

Open Xender on one phone and generate the QR code from the connection screen. On the other phone, choose the 'Scan QR code' option to quickly pair the devices. This method ensures a direct and reliable connection when regular detection fails.

use qr code option

> Fix 5: Grant app permissions

  • Go to your phone's Settings > Apps > Xender > Permissions.
  • Allow access to Wi-Fi, Location, and Storage.
  • These permissions let Xender detect nearby devices and access files for transfer.
  • Once granted, the app can connect smoothly and transfer files without interruptions.

> Fix 6: Restart both devices

Restart both phones to refresh their network settings and clear temporary glitches. This can help Xender detect devices and establish a stable connection. After restarting, reopen Xender on both devices and try connecting again.

restart your phone

> Fix 7: Clean background apps

Close unnecessary background apps on both phones to free up system resources. This reduces interference and allows Xender to run more smoothly. Once background apps are cleared, try reconnecting the devices in Xender.

> Fix 8: Reinstall Xender

Uninstall Xender from both phones and then download the latest version from the App Store or Google Play Store. Reinstalling ensures any corrupted files or bugs are removed. After reinstalling, open the app on both devices and attempt the connection again.

reinstall xender

Part 3: Try the Best Replacement for Xender [Stable]

Xender can sometimes fail to connect devices, struggle with large file transfers, or experience interruptions due to Wi-Fi issues. These limitations can make sharing files frustrating and time-consuming.

MobiKin Transfer for Mobile (Windows and Mac) overcomes these shortcomings by providing a stable, direct connection between devices without relying on Wi-Fi or hotspots. It ensures fast, reliable transfers of all file types, making the process smooth and hassle-free.

Key Highlights:

  • Cross-Platform Support - Best Xender substitute to transfer files seamlessly between Android and iPhone devices.
  • Fast & Stable Transfers - Uses direct connection for quick, interruption-free file sharing.
  • Wide Range of File Types - Supports photos, videos, contacts, messages, apps, and more.
  • No Wi-Fi Required - Works without relying on hotspots or network connections.
  • User-Friendly Interface - Simple, intuitive design for easy navigation and operation.
  • Safe & Reliable - Keeps data secure with no loss or corruption during transfer.

win phone transfer mac phone transfer

How to use the best Xender substitute to transfer data to a new smartphone from an old one?

  • Install and Launch - Download MobiKin Transfer for Mobile on your computer and open the program.
  • Connect Devices - Use USB cables to connect both your Android and iPhone (or two Android/iPhone devices) to the computer.
  • Verify Source and Target - Check if the sending device is on the left side of the interface. Otherwise, tap "Flip".
  • Choose File Types - Check the types of files you want to transfer, such as photos, videos, contacts, messages, or apps.
  • Start Transfer - Click "Start Copy" to begin moving files from one device to another.
  • how to clone android phone with mobikin transfer for mobile

  • Wait for Completion - Keep devices connected until the transfer finishes, then safely disconnect them.

Video Tutorial:

Completion

As can be drawn from this passage, Xender can occasionally face connection problems. In contrast, MobiKin Transfer for Mobile offers a more stable and reliable alternative. It ensures a smoother connection without relying on Wi-Fi or hotspot signals and delivers a secure transfer of files, making your cross-device sharing faster, safer, and trouble-free. So, get this product free before trying it out.

win phone transfer mac phone transfer

Related Articles:

7 Best Ways to Transfer Files from PC to Android Mobile Wirelessly

Top 6 Ways to Transfer WhatsApp Messages to New Phone (iOS/Android)

4 Techniques to Recover Deleted Files from Internal Memory Android 2025

6 Methods to Recover Deleted Files from iPhone with/without Backup

Sara Arnot
Sara ArnotSenior Editor
 
Sara Arnot earned a bachelor's degree in engineering in 2016 and spent 2 years on software testing. Passionate on writing, she joined MobiKin Team, specializing in Mobile Phone Transfer, HEIC Converter, and Virtual Location. As an all-rounder, she often conducts training for new employees. Alongside excelling in post writing, she stays tuned to tech news to offer her audience top-notch services.
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